the guest
suite
Guest Concierge and Management for weddings, productions, & travel.
Care for your guests
The Guest Suite is concierge-level support for planners and hosts who want every guest to feel considered, cared for, and completely taken care of, without the extra stress of micromanaging the details and Logistics themselves.
Select 82 more words to run Humanizer.
without lifting a finger
created by pros seen in
created by pros seen in
if you're here, you're probably:
Planning a beautiful celebration—but overwhelmed by guest logistics
Worried that your guests might feel overlooked or under informed
deep in timelines, logistics, and design boards, making direct guest management feel like a time sink
Craving a guest experience that feels personal, polished, and stress-free
Looking for someone to care about the details you don’t have time to handle
take the hands off approach
leave the guest work to us
give your guests the attention they deserve
and put your feet up while doing it
The Guest Suite is where elevated celebrations become effortless—for hosts and planners who want their guest experience to feel as intentional as their event design.
We know guest care is a top priority for your events—but the inbox is already overflowing with normal day to day hustle and bustle of planning top notch experiences.
.That's why we designed The Mae Society's Guest Suite concierge service for multi-day weddings, retreats, and destination events.
Through polished communication, real-time coordination, and hospitality-driven support, we step in as your guest relations team—so you can stay focused on the celebration itself. This isn’t just about RSVPs or travel logistics—it’s about creating a seamless, thoughtful experience your guests will remember, and giving you the peace of mind to actually enjoy what you’ve planned.
our services
You’re producing an amazing event. Now let’s make the guest experience match.
Luxury isn’t just how a wedding or event looks; it’s how it feels for every guest who attends.
The Guest Suite is our high-touch concierge service designed exclusively for planners, designers, stationers and event producers who value hospitality as much as aesthetics.
We partner with you to handle all the guest-facing logistics so you’re able to focus on the celebration.
- Guest Messaging Suite
- Room Block Support
- RSVP Management
- Travel Coordination
For your destination and multi-day celebrations, we serve as the behind-the-scenes hospitality team your clients never knew they needed. We manage the details, communicate with polish, and ensure each guest feels like a VIP; whether they’re navigating a travel delay or arriving at check-in.
The Signature Guest Suite
Your clients’ personal guest relations team
- Onsite or Virtual Concierge Presence
- Custom Itineraries
Investment begins at $4,500
service includes:
- Bi-weekly updates to your team
- Custom email and SMS replies
- Digital RSVP setup
When guest communication gets overwhelming, we step in with grace. Our team blends tech and touch to manage RSVPs, guest reminders, and common questions; so nothing slips through the cracks, and no one is left wondering what to wear or where to go.
The RSVP and Relations Suite
Modern etiquette meets efficient guest care.
- Clear, confident communication with guests
Investment begins at $2,500
service includes:
We're a good fit if...
you're an established business owner in the event space Hosting multi-day wedding/event/experience
You Deeply value the guest experience
you Prioritize polished communication and thoughtful gifting
you don't want to be bogged down by RSVPs, transportation, room blocks, etc.
You Understand this is a premium service and ready to invest in ease & elegance
We're Not For You If...
the event you're hosting requires Minimal to no guest coordination
you want a basic RSVP tool but don't need or value full-service management
you Prefer to DIY logistics
You see guest experience as an afterthought, not a core part of the celebration
you don't see the ROI in protecting guest energy and host peace of mind
Let’s Build an Experience Worth Remembering
Whether you’re producing a 3-day destination celebration or looking to offload the RSVP inbox, The Guest Suite is designed to deliver grace, ease, and elevated hospitality at every guest touchpoint.
Frequently Asked Questions
Think of us as the human layer that tech can’t replace. We don’t just collect RSVPs; we respond to guest questions, manage communication with warmth and clarity. Handling real-time updates, gifting, and concierge-level coordination.
Not at all. While many of our clients host multi-day or travel-based events, we also support local celebrations with large guest counts, multiple venues, or VIP guest needs. If your guest logistics feel overwhelming, we’re here to simplify.
Yes. Once we’re onboarded, we become your official guest concierge. We answer questions, send updates, manage group threads or emails, and keep everyone informed.
Our core packages start at $2500 (RSVP + Relations Suite) and $4500 (Signature Guest Suite). Custom add-ons like wellness activations or in-room gifting are priced based on guest count and complexity.
Yes. We’re a complement to your planning team; not a replacement. While your planner focuses on event design and logistics, we focus solely on the guest experience.
HEY BUSY HOST - I'M
ALICIA MAE!
MEET THE FOUNDER
As the founder of The Mae Society—a talent and concierge agency for creatives—I’ve spent years producing weddings, managing VIP guests, and handling the kind of details most people don’t see. The Signature Guest Suite was born from the part of planning that always fell through the cracks: guest care. I’ve seen firsthand how much time and stress it takes to manage room blocks, travel delays, and plus-one questions—especially when all you want is to enjoy the celebration. This is your behind-the-scenes hospitality team, so you can focus on the moments that matter most.
let's create a guest experience as good as the main event
handled with care
Guest Management Made Easy
